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OUR POLICIES

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CANCELLATIONS

Please advise us at least 72 hours in advance for cancellation in order to avoid cancellation charge. You will receive an emailed CANCELLATION CONFIRMATION which is your way of knowing we have accepted your cancellation without penalty 

CHECK IN / CHECK OUT TIMES

Our normal check in time is between 4:00 PM and 10:00 PM and check out is 11:00 AM.  Please contact us if you need to make other arrangements.

NOISE

Being in the heart of Geneva on the Lake, our property can be quite noisy on Summer weekends with several bands playing in close proximity.   Geneva on the Lake has enforced quiet hours that begin at Midnight and we request our guests honor this by keeping outside noise to a minimum after this time.

PAYMENT

While we require a credit card to accept a reservation, currently no deposit is charged until time of check in.  We only accept cash or major credit cards.

PETS

 We are a pet friendly property as long as your pets are FRIENDLY!  If your pets do not react well to other pets, children, noise or large crowds you should make alternate arrangements. 

SMOKING

ALL of our cottages are strictly non-smoking.  Smoking is only allowed in outdoor areas.  Smoking inside the cottage will result in an additional $100 cleaning fee being charged to your credit card. 

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